Cancellation Policy

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• Client-Initiated Cancellations:

  • Cancellations made 48 hours or more before the scheduled service will receive a full refund or a free rescheduling option.

  • Cancellations made 24-48 hours before the appointment will receive a 50% refund or one-time free rescheduling.

  • Cancellations made less than 24 hours before the scheduled service are non-refundable.

• No-Show Policy:

  • If you fail to show up for your appointment without prior notice, the booking amount is non-refundable.

 

Rescheduling Policy

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• Rescheduling is allowed once without any additional charge if requested at least 24 hours before the appointment.

• Requests made less than 24 hours before the service may incur a rescheduling fee (subject to service type and availability).

 

Service Provider Cancellations

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• In case Babita Baidya Avisrota cancels a booking due to unforeseen circumstances, you will receive:

  • A full refund, or

  • A priority rescheduling at your convenience.

 

Refund Policy

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• Refunds will be processed within 5-7 business days through the original payment method.

• Processing fees charged by third-party payment gateways may be non-refundable.

 

Emergency Situations & Exceptions

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• If there’s a genuine emergency, such as illness or unavoidable circumstances, please reach out to our support team. We will review your case on a case-by-case basis to provide a fair resolution.